Privacy Policy – heavnly-donuts.com

https://heavnly-donuts.com/privacypolicy

We at Heav’nly Donuts., the owner and operator of www.Heavnly-donuts.com (the “Website” or “Site), and our mobile application (the App), hereafter collectively referred to in this Privacy Policy as “Heavnly Donuts”, “us”, “our” or “we”, respect the privacy of your personal information and, as such, make every effort to ensure your information is protected and remains private.

We have provided this Privacy Policy to explain how we collect, use, share and protect information about the users of our Website or our App (hereafter referred to as “user”, “you” or “your”). We will not use or share your personal information with anyone except as described in this Privacy Policy. This Privacy Policy will inform you about the types of personal data we collect, the purposes for which we use the data, the ways in which the data is handled and your rights with regard to your personal data.

We or our partner may collect information about you when you use our Website or App to access our services, (the “Services”) and through other interactions and communications you have with us. The term Services include the content of our Website and App and the food collection, transportation and distribution services available through our App or the Website.

For purposes of this Privacy Policy, “Your Information” or “Personal Data” means information about you, which may be of a confidential or sensitive nature and may include personally identifiable information (“PII”) and/or financial information. PII means individually identifiable information that would allow us to determine the actual identity of a specific living person, while sensitive data may include information, comments, content and other information that you voluntarily provide.

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Website and in our App. Changes will go into effect on the “Last updated” date shown at the end of this Privacy Policy. By continuing to use the Website, App or our Services, you consent to the revised Privacy Policy. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.

By accessing or using our Services, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information (collectively, “use of your information”) as described in this privacy policy and our Terms of Service. If you do not, or no longer, agree with or consent to this Privacy Policy and our Terms of Service you may not access or use our Services. Furthermore, for users of our Services, we rely upon the legal grounds found in the section entitled “the legal basis and reasons for collection and processing your personal information” found hereinafter in this Privacy Policy.

Information Provided Directly By You

We collect information you provide directly to us, such as when you request information, create or modify your loyalty account or app ordering account, request Services, survey, questionnaire or application, contact customer support, join or enroll for an event or otherwise communicate with us in any manner. This information may include, without limitation your name, date of birth, e-mail address, phone number, company or organization name, or other personal information you choose to provide.

Information Collected Through Your Use of Our Services

We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages that have been shown to you and referring webpage address) and how you interact with other users and us. The following are situations in which you may provide Your Information to us:

When you fill out forms or fields through our Services;
When you register for an account with us for our Service;
When you request or schedule the pickup of a an order;
When you request or schedule the receipt or delivery of an order;
When you provide responses to a survey or questionnaire;
When you join or enroll in an event through our Services;
When you sign up for any newsletters or other materials through our Services;
When you provide information to us through a third-party application, service or website;
When you communicate with us or request information about us, or our Services, whether via email or other means;
When you participate in any of our marketing initiatives, including events or promotions; and
When you participate in forums, reviews or provide or post user generated content or other submissions.

Information Collected Automatically

We may automatically collect information via the Website or our App through the use of various technologies, including, but not limited to Cookies, Pixel Tags and Web Beacons (explained below). We may collect your IP address, browsing behavior and device IDs. This information is used by us in order to enable us to better understand how our Services are being used by visitors and allows us to administer and customize the Services to improve your overall experience.

Cookies, Log Files and Anonymous Identifiers

When you visit our Services, we may send one or more Cookies – small data files – to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation through the Sites. “Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website browsing equipment for record keeping purposes. A Cookie may convey anonymous information about how you browse the Services to us so we can provide you with a more personalized experience, but does not collect personal information about you. Cookies allow the Sites to remember important information that will make your use of the site more convenient. A Cookie will typically contain the name of the domain from which the Cookie has come, the “lifetime” of the Cookie, and a randomly generated unique number or other value. Certain Cookies may be used on the Sites regardless of whether you are logged in to your account or not.
Session Cookies are temporary Cookies that remain in the Cookie file of your browser until you leave the Site or App.
Persistent Cookies remain in the Cookie file of your browser for much longer (though how long will depend on the lifetime of the specific Cookie).
When we use session Cookies to track the total number of visitors to our Website or App, this is done on an anonymous aggregate basis (as Cookies do not in themselves carry any personal data).
We may also employ Cookies so that we remember your computer or device when it is used to return to the Site or App to help customize your Food Connect experience. We may associate personal information with a Cookie file in those instances.
We use Cookies to help us know that you are logged on, provide you with features based on your preferences, understand when you are interacting with our Services, and compile other information regarding use of our Services.
Third parties with whom we partner to provide certain features on our Site or to display advertising based upon your Web browsing activity use Cookies to collect and store information.
We may use third-party services such as Google Analytics to help understand use of the Services. These services typically collect the information sent by your browser as part of a web page request, including Cookies and your IP address. They receive this information and their use of it is governed by their respective privacy policies. You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager here https://adssettings.google.com/authenticated?hl=en. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on here https://tools.google.com/dlpage/gaoptout. For additional information on how Google uses data when you use Google partners’ sites or apps, go here: https://policies.google.com/technologies/partner-sites.
You can control the use of Cookies at the individual browser level. Use the options in your web browser if you do not wish to receive a Cookie or if you wish to set your browser to notify you when you receive a Cookie. You can easily delete and manage any Cookies that have been installed in the Cookie folder of your browser by following the instructions provided by your particular browser manufacturer. Consult the documentation that your particular browser manufacturer provides. You may also consult your mobile device documentation for information on how to disable Cookies on your mobile device. If you reject Cookies, you may still use our Website, but your ability to use some features or areas of our Service may be limited.
Food Connect cannot control the use of Cookies by third parties (or the resulting information), and use of third party Cookies is not covered by this policy.
We automatically collect information about how you interact with our Services, preferences expressed, and settings chosen and store it in Log Files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or website/application functionality, and to document your consent to receiving services or communications from us or our partners. If we link such information with personally identifiable information in a manner that identifies a particular individual, then we will treat all such information as PII for purposes of this Privacy Policy.
When you use our Services, we may employ Web Beacons (also known as clear GIFs or tracking pixels) to anonymously track online usage patterns. No Personally Identifiable Information from your account is collected using these Web Beacons.

Our Information Retention Policy

Unless you request that we delete certain information, we retain the information we collect for as long as your account is active or as needed to provide you services. Following termination or deactivation of your account, we will retain information for at least 1 year and may retain the information for as long as needed for our business and legal purposes. We will only retain your Personal Data for so long as we reasonably need to unless a longer retention period is required by law (for example for regulatory purposes).

Contact Us

If you have any questions or if you would like to contact us about our processing of your personal information, including exercising your rights as outlined above, please contact us by any of the methods below. When you contact us, we will ask you to verify your identity. Email: [email protected]